Privacy

This document contains information on the processing of your personal data by Ignitis Polska Sp. z o. o. with its registered office in Warsaw (02-566) at Puławska 2 building A, entered into the register of entrepreneurs kept by the District Court for the m.st of Warsaw, XIII Commercial Division of the National Court Register under the number KRS 0000681577 (hereinafter referred to as the “Company”) in connection with the use of the services available on the www.ignitis.pl website (hereinafter referred to as the “Website”), as well as in connection with establishing or maintaining contacts with the Company through other communication channels, including e-mail, telephone calls or traditional postal correspondence.

1. Terms of personal data processing

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: “GDPR” or “General Data Protection Regulation”), we would like to inform you that:

1. The controller of personal data is Ignitis Polska Sp. z o.o. with its registered office in Warsaw (02-566) at 2 Puławska Street, building A (hereinafter also referred to as the “Controller”).
2. In matters concerning the protection of personal data and in order to exercise your rights, please send a request with an inquiry or request to the following address: [email protected].
3. Personal data will be processed for the following purposes and based on the following legal bases:

Purpose of data processing	Legal basis for data processing
Receiving queries and responding (via form available on the Website, or via email, phone)	Article 6(1)(f) of the GDPR (legitimate interest – ensuring contact with the Controller, receiving inquiries regarding the goods and/or services offered by the Controller and providing answers
Conclusion and implementation of contracts Handling the complaint process about the products offered or services	Article 6(1)(b) of the GDPR (conclusion and performance of the contract) – with regard to the parties to the contract, e.g. a client, a supplier Article 6(1)(f) of the GDPR (legitimate interest of the Controller – ensuring contact with persons performing the contract or order) – in relation to representatives, persons responsible for the performance of the contract (contact persons on the client’s side, suppliers) Article 6(1)(b) of the GDPR (taking action at the request of the data subject prior to concluding the contract and performing the contract) – in relation to the contracting authority Article 6(1)(f) of the GDPR (legitimate interest – contact with persons filing complaints on behalf of the contracting party) – in relation to persons acting on behalf of the contracting party
Conducting analytical and statistical activities regarding the activity of users on the Website through cookies or other similar technologies. Installing cookies for this purpose may require obtaining additional consent from you on the basis of separate provisions of law.	Article 6(1)(f) of the GDPR (legitimate interest – conducting analytical and statistical activities concerning the Website in order to develop and improve the services

4. The recipients of personal data will be entities providing services to the Controller, in particular IT and marketing services, as well as courier, accounting, legal companies and companies belonging to the Ignitis group. The recipients of your data may also be entities authorized to receive data on the basis of legal provisions.
5. If you are a representative of our client (ordering party) or supplier, the Controller will process your contact data (e.g. name, last name, e-mail address, telephone number, job position) in connection with the cooperation or in order to establish it. In the event that we did not obtain this data directly from you, we received it from our client or supplier of which you are a representative.
6. Personal data will be stored:
   • for the period of correspondence or continued contact,
   • until an object to data processing is submitted – in the event that the processing of personal data is based on the so-called legitimate interest (cases are described in point 3 above).

After the above-mentioned period, personal data will be archived for the period during which the relevant legal provisions require the storage of data, and then they will be erased or anonymized.

7. You have the following rights with regard to the processing of personal data:
   • the right of access, rectification, erasure, and restriction of processing,
   • the right to object to data processing – in the event that the processing of your personal data is based on the so-called legitimate interest and under the conditions specified in the provisions of the General Data Protection Regulation,
   • the right to lodge a complaint with a supervisory authority (the President of the Personal Data Protection Office) if you consider that the processing of personal data infringes the provisions of the General Data Protection Regulation.
8. All of the above rights apply to the extent provided for in the General Data Protection Regulation. The above rights may be exercised by sending an application to the address of the Controller’s registered office or, in the case of contact by e-mail, to the following address: [email protected].
9. Providing data for the purposes of achieving the purposes described in point 3 is voluntary, but it may turn out to be necessary to achieve them, i.e. to respond to an inquiry, order a service, conclude and perform a contract or use the Website.

2. Cookies Policy

1. When you visit the Website service (also referred to as the “Service”), we may collect information from you such as cookie IDs, information collected through cookies or other similar technologies.
2. Cookies are IT data, in particular text files, which are stored on the user’s end device and intended for the use of the Service’s websites. Cookies usually contain the name of the website from which they originate, the time they are stored on the end device and a unique number.
3. Cookie IDs, as well as information collected through cookies or other similar technologies, may constitute personal data in some situations.
4. The entity placing cookies on the Service’s end-device and gaining access to them is the operator of the Service, i.e. AB “Ignitis grupė”, the address of the registered office of Laisvės pr. 10, LT-04215 Vilnius.
5. Cookies are used to:
   • to enable the user to use the Service’s website and ensure the proper functioning of its functionality (Necessary Cookies);
   • creating statistics that help to understand how the users of the Service use its websites, which makes it possible to improve their structure and content (Analytical Cookies)
6. There are two main types of cookies used on the Service: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the user’s end device until they leave the website or turn off the software (web browser). “Persistent” cookies are stored on the user’s end device for the time specified in the cookie parameters or until they are deleted by the user.
7. The following types of cookies are used on the Service:

Your consent applies to the following domains: ignitis.pl
Your current status: Refused.
Consent ID: f/XDac6rikrq97GX2VY4AmAEwDqDP13tHw/LPkbWo8b6H10UqIXwkQ==Consent Date: Tuesday, 19 August 2025 17:44:49 CEST
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This cookie statement was last updated on 25/08/2025 by Cookiebot:

Essential (10)

Necessary cookies contribute to the usability of the website by enabling basic functions such as navigation on the website and access to secure areas of the website. The website cannot function properly without these cookies.

Name	Supplier	Purpose	Maximum storage period	Kind
_grecaptcha	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Fixed	Local HTML storage
_GRECAPTCHA	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	180 days	Plik cookie HTTP
CookieConsent	Cookiebot	Stores the user’s consent status for the use of cookies for the current domain	1 year	Plik cookie HTTP
rc::a	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Fixed	Local HTML storage
rc::b	Google	This cookie is used to distinguish between humans and bots.	Session	Local HTML storage
rc::c	Google	This cookie is used to distinguish between humans and bots.	Session	Local HTML storage
TS#	ignitis.pl	It is used to ensure the security of the website and detect fraud.	Session	Plik cookie HTTP
VISITOR_INFO1_LIVE	YouTube	It tries to estimate user bandwidth on pages with integrated YouTube videos.	180 days	Plik cookie HTTP
wpEmojiSettingsSupports	ignitis.pl	This cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings.	Session	Local HTML storage
YSC	YouTube	It records a unique identifier to keep statistics on what YouTube videos the user has seen.	Session	Plik cookie HTTP

Preferences (1)

Preference cookies allow a website to remember information that changes the look or feel of the website, such as your preferred language or region, where the user is located.

Name	Supplier	Purpose	Maximum storage period	Kind
wp-wpml_current_language	ignitis.pl	Specifies the country code calculated from the user’s IP address. Used to specify the language that should be used for the guest.	Session	Plik cookie HTTP

Statistics (4)

Statistical cookies help website owners understand how different users behave on the site by collecting and reporting anonymous information.

Name	Supplier	Purpose	Maximum storage period	Kind
_Ga	Google	It records a unique identifier that is used to generate statistics about how the user uses the website.	2 years	Plik cookie HTTP
_Ga_ #	Google	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years	Plik cookie HTTP
_Gat	Google	Used by Google Analytics to limit the rate of requests	1 day	Plik cookie HTTP
_Gid	Google	It records a unique identifier that is used to generate statistics about how the user uses the website.	1 day	Plik cookie HTTP

Marketing (11)

Marketing cookies are used to track users across websites. The goal is to show ads that are relevant and interesting for individual users and thus more valuable for publishers and third-party advertisers.

Name	Supplier	Purpose	Maximum storage period	Kind
#-#	YouTube	Used to track user’s interaction with embedded content.	Session	Local HTML storage
__Secure-ROLLOUT_TOKEN	YouTube	Waiting	180 days	Plik cookie HTTP
__Secure-YEC	YouTube	Stores the user’s video player preferences using embedded YouTube video	Session	Plik cookie HTTP
iU5q-! O9@$	YouTube	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Session	Local HTML storage
LAST_RESULT_ENTRY_KEY	YouTube	Used to track user’s interaction with embedded content.	Session	Plik cookie HTTP
LogsDatabaseV2:V#||LogsRequestsStore	YouTube	Used to track user’s interaction with embedded content.	Fixed	IndexedDB
NOT	Google	Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.	6 months	Plik cookie HTTP
rc::f	Google	This cookie is used to distinguish between humans and bots.	Fixed	Local HTML storage
TESTCOOKIESENABLED	YouTube	Used to track user’s interaction with embedded content.	1 day	Plik cookie HTTP
YtIdbMeta#databases	YouTube	Used to track user’s interaction with embedded content.	Fixed	IndexedDB
yt-player-user-settings	YouTube	Waiting	Fixed	Local HTML storage

8. When entering the Service for the first time, the user will be presented with a banner that will inform them about the use of cookies and allow them to be managed. The User can manage the cookies that are installed on their device, i.e. consent to all categories of cookies or only some of them. You can also revoke your consent at any time by clicking on the “Use only necessary cookies” button. If you agree to install all categories of cookies, you should click on the “Allow all” button. To manage the cookie settings for a particular category of cookies, click on the “Show details” button, slide the corresponding button on the cookie banner, and then click on the “Save and close” button. The ability to manage cookies does not apply to necessary cookies, which cannot be disabled or rejected.
9. The User may also, at any time, change the cookie settings in the settings of the software used for browsing websites (web browser). By default, the web browser allows cookies to be stored on the user’s end device. These settings may be changed, in particular, in such a way as to block the automatic handling of cookies in the settings of the web browser or to inform about each time they are placed on the Service user’s device. Detailed information on the possibilities and methods of handling cookies is available in the settings of the web browser.
10. The Service Operator informs that restrictions on the use of cookies may affect some of the functionalities available on the Service.
11. The Service Operator reserves the right to make changes to the Cookies Policy. Any changes will be published on the Service.